Privacy Policy

Last Updated: May 15, 2025

Introduction

Welcome to our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected to this website (collectively, the "Site").

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us using the details provided at the end of this document.

This Privacy Policy applies to all information collected through our website and/or any related services, sales, marketing, or events (referred to collectively in this Privacy Policy as the "Services").

Please read this Privacy Policy carefully, as it will help you make informed decisions about sharing your personal information with us.

Who We Are

Our website is operated from Tennessee, USA. We provide pilgrimage journey planning services and community features for Catholics and those interested in Catholic pilgrimages.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and Services, participate in activities on the Site, or otherwise contact us.

Personal Information You Disclose to Us

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include:

Personal Identifiers: Name, email address, and username.
Account Information: Login credentials, password, account settings, and preferences.
Profile Information: Profile picture, biography, and other information you choose to add to your public profile.
User-Generated Content: Your saved pilgrimages, journeys, favorites, comments, and other content you create on the Site.
Communications: Information provided in emails, comments, reviews, and survey responses.
Location Data: If you allow it, we may collect location information when you use our mapping features to improve location-based services.

Information Automatically Collected

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

Cookies: Data files placed on your device or computer that often include an anonymous unique identifier.
Log Files: Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons: Electronic files used to record information about how you browse the Site.

Information From Third Parties

We may receive information about you from third parties including:

Social media platforms if you choose to connect your social media accounts to our Site
Partners with whom we offer co-branded services or engage in joint marketing activities
Analytics providers to help us understand Site usage

How We Use Your Information

We use the information we collect or receive:

To facilitate account creation and login process
To provide and maintain our Services
To personalize your experience on our Site
To create and manage your account
To respond to your inquiries, comments, or questions
To send administrative information to you about our Services
To send you marketing and promotional communications (with your consent)
To administer promotions, surveys, or other Site features
To facilitate social sharing functionality
To protect our Site from malicious activities
To comply with our legal obligations
To resolve disputes and enforce our agreements

Map Data & Location Information

We use Leaflet, an open-source JavaScript library, to provide interactive maps on our Site. When you use our map features:

We may collect your location data to show your position on maps (only with your permission)
We store location data related to pilgrimage sites, churches, and other religious locations
We may save your journey routes and locations to your user account
We do not share your personal journey information with third parties without your consent

Leaflet itself does not collect or store your personal information. However, the map tiles may be served by third-party providers who may collect standard technical information (such as IP addresses) when delivering map content.

How We Share Your Information

We may share your information in the following situations:

With your Consent: We may share your information with third parties when you have directed us to do so.
Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to our Site and other websites to provide advertisements about goods and services of interest to you.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
Other Users: When you share personal information or otherwise interact with public areas of the Site, such information may be viewed by all users and may be publicly distributed outside the Site.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

Data Storage and Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use encryption to protect sensitive information transmitted online, and we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

All data is stored on secure servers located in the European Union or the United States. Where your information is transferred outside the EU or UK, we ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

Your Data Protection Rights

For European Union and UK Residents

If you are a resident of the European Union or United Kingdom, you have the following data protection rights:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

For California Residents

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request information about the personal information we collect, use, disclose, and sell.
Right to Delete: You have the right to request deletion of your personal information that we have collected.
Right to Opt-Out: You have the right to opt out of the sale of your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

For All Users

Regardless of your location, you can:

Update or delete your account information by accessing your account settings on the Site.
Opt-out of marketing communications by following the unsubscribe link in any marketing email we send.
Disable cookies through your browser settings, although this may affect Site functionality.

To exercise any of these rights, please contact us using the details provided at the end of this document.

Cookies Policy

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you.

Types of Cookies We Use

Essential Cookies: Necessary for the operation of our Site.
Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site.
Functionality Cookies: Allow us to remember choices you make and provide enhanced features.
Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed.

Cookie Management

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Third-Party Services

Our Site may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

Contact Us

If you have any questions or concerns about this privacy policy, we encourage you to contact us at:

Eternal Roam
Knoxville, Tennessee
info@eternalroam.com